Robotic Process Automation

Organizations can now intelligently optimize how work gets done—by humans working with robots—across the enterprise from a central end-to-end platform. This enables organizations to more effectively automate tasks, streamline processes, increase employee productivity, and ultimately deliver more satisfying customer experiences.

In this advanced introductory course, we’ll explore a variety of business and education applications for robotic process automation (RPA) such as:

  • Customer onboarding – Using optical character recognition (OCR) and cognitive automation
  • Automating legacy billing systems
  • Creating regular reports from multiple enterprise systems that employ smart reporting to determine who gets the report based on critical data elements
  • Improving customer service satisfaction by synchronizing data across multiple systems in real time
  • Automate help desk and troubleshooting with a full-featured bot system designed to answer the most common issues
  • Improve course registration, enrollment, and administrative processes
  • Take and report daily attendance
  • Support cognitive learning and improve online coursework

Spring 2019

LTLE 490
Robotic Process Automation
W 5:30-8pm
Lakeview Hall 1179

Become an
Industry Partner

  • Does your organization face local or global challenges in healthcare, education or security?
  • Are you aware of a technology that could transform your industry but you don’t have time to explore it?
  • Does your organization have long–range design problems that you don’t have the resources to solve yourself?
  • What if you could hire graduates who are ready to start working on your top needs from Day One?

Learn how to become an industry partner

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